We reply via WhatsApp in under 24 hours. No endless forms, no email queues. If you prefer to call, the phone works too.
You can contact Sincronía about a WordPress website, an application, local SEO, hosting, maintenance, Simplifica or Strata. You do not need to prepare a technical brief: a short explanation of the problem and the outcome you want is usually enough to begin. We work from Tarragona and Segur de Calafell, and can assess projects elsewhere when the work can be coordinated remotely.
If available, include the current website address, the service you are considering, who will use the solution and what is failing or taking too much time. It also helps to mention a relevant date and any dependencies on other providers. Do not send passwords, access details or sensitive data through the form or WhatsApp; if they are needed later, we will agree on an appropriate channel.
We read the context, check whether the need matches our services and distinguish an incident from a focused improvement or a new project. When information is missing, we ask questions before suggesting work. The first recommendation may be a technical review, a scope conversation or a relevant service page. We prefer to recognise early when another route would be a better fit.
The initial reply aims to confirm our understanding and propose the next useful step. Depending on the enquiry, we may ask for examples, arrange temporary access later or suggest a short meeting. Scope, deliverables and responsibilities are clarified before any implementation. Use the general form for services, or a product-specific form when your question concerns Simplifica or Strata.
That is not a problem. Describe the goal in your own words: for example, attracting local searches, updating a website safely, replacing a manual task or centralising customer information. From that context, we can indicate which option is worth exploring and what information is still needed for a responsible decision.
You may want to review: all services, our products, who we are.
