Privacy policy
Last updated: 2026-08-19
1. Data controller
The data controller for the personal data collected through this website is:
- Identity: Sincronia Agency
- Address: Carrer del Pisuerga 32, 43882 Segur de Calafell (Tarragona), ES
- Email: hola@sincronia.agency
2. What personal data do we process?
We process the following categories of personal data:
- Identifying data: name, email, phone, company (when you voluntarily provide them).
- Browsing data: IP address, browser type, pages visited, time on site, for analytical purposes.
3. For what purpose do we process your data?
- To respond to enquiries sent through the contact form.
- To provide contracted services and maintain the business relationship.
- To send commercial communications, only if you have given your explicit consent.
- To analyse site traffic in order to improve the service.
4. Lawful basis
The lawful basis for processing your data is your explicit consent when you tick the privacy checkbox in the form, or the execution of the contract when you are already a customer.
5. Recipients
We do not share your personal data with third parties, except for legal obligations. Some service providers (hosting, email, analytics) may process data on our behalf, always under a data processing agreement.
6. Retention
We retain your data as long as the contractual relationship is maintained or you do not request its deletion. Once processing has ended, the data will be retained in a blocked form during the legally applicable period.
7. Your rights
You may exercise at any time the rights of access, rectification, erasure, objection, restriction of processing and data portability. To do so, email us at hola@sincronia.agency.
If you believe your rights have not been properly addressed, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).
8. Security
We apply appropriate technical and organisational measures to protect your personal data. All information is transmitted encrypted via HTTPS.